Shipping policy
Shipping Policy
At DMI Audio, we prioritize delivering your orders promptly and efficiently. Our shipping policies are designed to provide clarity and transparency, ensuring a seamless shopping experience for you.
Shipping Rates
We offer Free Shipping within the United States. Any applicable rates for international orders will be displayed at checkout before finalizing your purchase.
Shipping Times
- Standard orders are processed and shipped within 2–3 business days.
- During holiday seasons or high-volume periods, please expect slight delays in shipment times.
- Custom or made-to-order items require additional processing time and are usually shipped within 5–7 business days.
- Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. You will be notified via email or phone if a significant delay occurs.
Tracking Information
Once your order has been shipped, you will receive a Shipment Confirmation Email containing your tracking number(s). Tracking information typically becomes active within 24 hours after order dispatch. You can use this link to monitor the progress of your delivery at any time.
International Shipping
We are pleased to offer international shipping to select countries. Please note that international shipping rates and delivery times may vary depending on the destination and carrier.
DMI Audio is not responsible for any customs fees, duties, or taxes that may be applied to your order. All such fees are the responsibility of the customer and are collected by the destination country’s customs office.
Additional Information
For inquiries related to returns, exchanges, refunds, or shipping, our customer support team is always ready to assist you.
We are committed to ensuring your shopping experience with DMI Audio exceeds your expectations.
If you have any questions or require further assistance, please contact us:
Email: dmiaudio75@gmail.com
Website: https://dmiaudio.com/